2008 Woodie Awards
E-mail system crashes
Issue date: 7/11/07 Section: News
E-mail inboxes throughout the SIUE WebMail system were shut down following a system failure around 3 p.m. Monday.
"We still, at this point, do not know what caused the outage," Manager of Office of Information Technology Customer Support Center Brian Lotz said.
OIT compiles back-up tapes of the WebMail system each night. Lotz said OIT staff members used those tapes to rebuild each of the system's 23,116 e-mail accounts.
Service was restored Tuesday afternoon.
Lotz said OIT personnel will work to determine what caused the outage.
"We still, at this point, do not know what caused the outage," Manager of Office of Information Technology Customer Support Center Brian Lotz said.
OIT compiles back-up tapes of the WebMail system each night. Lotz said OIT staff members used those tapes to rebuild each of the system's 23,116 e-mail accounts.
Service was restored Tuesday afternoon.
Lotz said OIT personnel will work to determine what caused the outage.
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